Case Study

The American Bar Association

ABA Improved
visibility of operations
exponentially.

Read this case study, see how ABA saved time resolving tickets, improved
visibility of operations, and improved customer service experience.

    Get the Case Study

    Enter your email address for free access to the case study. Join the Enterprise Service Management Revolution.

    “Ticket communication has improved greatly with our customers, they are not only able to receive notifications on ticket progress, but they have the ability to check their ticket status themselves.”

    Kevin Borek, Director of IT Operations, American Bar Association

    • Customer
      The American Bar Association
    • Industry
      Law Firms
    • Departments
      IT, HR, Facilities and Memberships
    • Agents
      80

    Questions you’ll find in our Case Study with the client

    In a sentence or two, tell us what your company does. Checkmark Icon

    Before you found HaloITSM, what problems were you facing? Checkmark Icon

    Which features and integrations have you been using and why? Checkmark Icon

    What are some of the ways the tool has helped you? Checkmark Icon

    Do you use HaloITSM in other departments such as HR and Facilities? Checkmark Icon

    Would you recommend HaloITSM and why? Checkmark Icon

    Experience the Halo Difference

    Get in touch with one of our experts to schedule a demo.

    Book a Demo