Case Study

The American Bar Association

ABA Improved
visibility of operations

Read this case study, see how ABA saved time resolving tickets, improved
visibility of operations, and improved customer service experience.

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    “Ticket communication has improved greatly with our customers, they are not only able to receive notifications on ticket progress, but they have the ability to check their ticket status themselves.”

    Kevin Borek, Director of IT Operations, American Bar Association

    • Customer
      The American Bar Association
    • Industry
      Law Firms
    • Departments
      IT, HR, Facilities and Memberships
    • Agents

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